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FAQ (Frequently Asked Questions)

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What type of payment will you accept?

We can accept US dollar and Euros denominated payments made via major credit cards (American Express, MasterCard, VISA, Discover).

What does each expedition price not include?

You are on your own for all airfare costs, hotel accommodations and restaurants (before or after any expedition), departure taxes, visa and passport fees, vaccinations, insurance of any kind, medical costs, costs of evacuation, items of a personal nature, laundry, excess baggage charges, and expenses arising from delay due to weather, political disputes, illness, failure of transportation or other causes beyond our reasonable control.

What happens if you cancel my trip or if I need to cancel my trip?

All Transport reserves the right to cancel any expedition prior to departure for any reason. However, this would typically be due to unusual or unforeseen circumstances outside our control. When we cancel an expedition, the client may choose between a full refund of all monies paid or any alternative expedition offered by us. If the alternative expedition chosen is of lower value than that originally booked, the client is entitled to a refund of the price difference. Any cancellation by the client must be made in writing and the following percentages will be charged based upon the date of receipt of the letter or fax:

 

Percentage Refunded

Cancellation Notification*

Deposit (20%)

Expedition Cost (80%)

60 days or more

100%

100%

30 to 59 days

50%

100%

1 to 29 days

0%

50%

No Show

0%

0%

* prior to the planned departure date.

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